Shipping policy

 

Shipping Policy

At Radiant Studios, we are committed to providing fast, reliable, and affordable shipping for all of our products. Below are the details of our shipping policy:

Processing Time:

All orders are processed within 1-3 business days. Orders placed on weekends or public holidays will be processed the next business day.

Shipping Rates:

Shipping rates are calculated at checkout based on your location and the weight of your order. We offer worldwide shipping, so no matter where you are, we can deliver your products straight to your door.

Delivery Time:

 United Kingdom: Estimated delivery time is 2-5 business days.

Europe: Estimated delivery time is 5-7 business days.

 International: Estimated delivery time is 7-14 business days depending on the destination.

Please note that delivery times are estimates and can vary depending on the shipping carrier and the time of year (such as during holidays).

Shipping Partners:

We partner with trusted carriers such as Royal Mail, DPD, FedEx, and DHL to ensure your order is delivered safely and on time.

Tracking Your Order:

Once your order has been shipped, you will receive a tracking number via email, so you can follow the journey of your package.

Customs and Duties:

For international orders, please note that any customs duties or import taxes are the responsibility of the customer. These charges may vary depending on your country’s regulations.

Order Issues:

If your order is delayed or lost during shipping, please contact us at radiantstudios27@gmail.com

We will work with the shipping carrier to resolve the issue as quickly as possible.

Address Accuracy:

Please ensure that the shipping address you provide is correct and up to date. Radiant Studios is not responsible for delays or non-delivery due to incorrect or incomplete addresses.

Thank you for choosing Radiant Studios. If you have any questions about our shipping policy or your order, please don’t hesitate to reach out to us!